Personal information means information about a living individual that falls under any of the following categories.

① Information that can identify a specific individual through a name, address, date of birth, gender, occupation, telephone number, email address or other details contained in that information.

② Information that does not by itself identify a specific individual but can readily be matched with other information, thereby identifying a specific individual.

③ Information containing an individual identification code as defined in Article 2, paragraph 2 of the Act on the Protection of Personal Information (hereinafter referred to as the “Personal Information Protection Act”).

The Company will implement appropriate organisational, physical, personnel and technical measures for the protection of personal information, and will take necessary and appropriate measures to prevent the leakage, loss or damage of personal information it handles and otherwise ensure its secure management.

The Company will comply with the following requirements when acquiring, using and providing personal information.

(1) Acquisition of Personal Information
To the extent necessary to operate the online information-provision website managed by the Company (hereinafter referred to as the “Website”), the Company may obtain personal information about general users of the Website (hereinafter referred to as “Users”) or persons placing advertisements on the Website (hereinafter referred to as “Advertisers”) from those Users or Advertisers.

(2) Purposes of Use of Personal Information
Except where required by law or where the individual has given consent, the Company will not use personal information it obtains beyond the extent necessary to achieve the following purposes of use.

① To operate, maintain and manage the Website.

② To deliver materials and catalogues relating to the products handled by the Company or its services that are requested through the Website.

③ To propose plans to customers concerning the products handled by the Company or its services.

④ To provide and introduce services through the Website.

⑤ To conduct questionnaires to improve the quality of the Website and to survey customers’ usage and satisfaction.

⑥ To respond to customers’ opinions and requests concerning the products handled by the Company or its services.

⑦ To provide and carry out after-sales service, maintenance and related work for the products handled by the Company.

⑧ To provide customers’ personal information and personal data to third parties in order to achieve the purposes of use listed in ① through ⑦ above.

To achieve the purposes of use described in Section 3(2) above, the Company will jointly use customers’ personal data within the following scope.

(1) Categories of personal data to be jointly used
All of the customer’s personal data, unless the customer specifically requests otherwise.

(2) Scope of joint users
Yoshiura HD Co., Ltd. and its domestic subsidiaries and affiliated companies.

(3) Purposes of use by joint users
Same as Section 3(2) above.

(4) Name of the person or entity responsible for the management of the personal data concerned

When entrusting all or part of the handling of personal information to a third party, the Company will thoroughly examine the third party’s suitability and exercise necessary and appropriate supervision over that party to ensure secure management of the personal information entrusted to it.

(1) In addition to conducting education and awareness activities for all officers and employees, the Company will appoint a person responsible for each department handling personal information and endeavour to manage customers’ personal information appropriately.

(2) The Company will endeavour to maintain the security of its websites and other systems to prevent unauthorised access to, leakage, loss or damage of customers’ personal information.

(3) The Company and the joint users will endeavour to handle and protect customers’ personal information appropriately and prevent its leakage, further provision or disclosure to third parties, or use outside the purposes described in Section 3(2) above.

In principle, the Company will not change the purposes of use specified in the preceding section without first obtaining the individual’s consent. However, this does not apply where the revised purposes are reasonably considered to be substantially related to the original purposes and the revised purposes are announced in advance.

The Company will inspect its handling of personal information, management systems and initiatives, and will continuously improve and review them.

When personal information is no longer necessary in light of its purposes of use, the Company will delete or dispose of it. Such deletion and disposal will be carried out, to the extent necessary for business operations, by necessary and appropriate methods to prevent risks such as disclosure outside the Company.

The Company will comply with Japanese laws and regulations concerning personal information and with guidelines and other requirements established by the Personal Information Protection Commission.

The Company may change this policy as necessary. As customers cannot be individually notified of every change, please refer to the latest version published on the Company’s website for the current policy.

(1) Some pages on the Company’s website use cookies to make the website more convenient when customers return. Cookies can identify the information device used by a customer’s computer, but cannot identify the customer personally unless the customer enters personal information. Depending on the browser, cookies can be disabled by changing its settings; however, doing so may make some or all website services unavailable. Customers can also delete all cookies on their devices or configure their browsers not to store cookies. In that case, browser settings may need to be adjusted again when visiting the website, and website functionality may be affected.

(2) The Company may use cookies in the following cases.

① When revising or removing website content to improve customer satisfaction.

② When providing services customised to individual customers.

③ When analysing which services interest customers.

④ When using cookies to deliver effective advertising on the website.

The Company designates the following contact and responsible person for the handling of personal information.
Yoshiura HD Co., Ltd.
〒 814-0002 1-19-25 Meinohama, Nishi-ku, Fukuoka, Japan
Tel：092-832-3237
Person responsible for personal information complaints and enquiries: Takefumi Sumita